Q. Do you provide samples?
A. Yes. And most are free of charge. We will send you a random sample of a previously printed product for you to see the material -- we just ask that you pay for shipping. You may provide us with your FEDEX or UPS shipper account number or we can bill you for freight.
Q. Do you provide samples with my own design?
A. We can provide a pre-production sample depending on the product. There is a cost involved and we will provide you with a quote based on the item. NOTE: 99.9% of our customers approve production based on the PDF mock-up we send for approval.
Q. How does payment work?
A. When you place your order, we send you an invoice. All custom work is pre-paid and non-refundable. You may remit payment online via our secure site with a check or a credit card. For credit cards, add 3.5% to the invoice total. Unless specifically stated, shipping is additional.
Q. I found an item elsewhere at a better price. Can you match it?
A. In some cases. Please provide us with the exact item, supplier name, and the quote you received.
Q. What other services do you offer?
A. We don't just print amazing products, we work with you to create and enhance your brand awareness. We also offer consultation for those who want to develop a brand, create a line of products, or want to get away from overseas manufacturing and switch to a US based supplier. We also write content for websites, newsletters, blogs, and more. Contact us for a quote on your next project.